Preventative Maintenance

Preventative Maintenance for Phaco Machine and Vitrectomy Systems

• MEDiSURG is a leading third-party service provider
• Competitive and fair pricing
• Flexible scheduling, including weekends
• Preventive maintenance parts included with pricing
• Full Report with OEM preventive maintenance standard procedures
• PM Contracts for 1, 3, or 5 years
• A reminder will be set for your next preventive maintenance

MEDiSURG technicians are committed to achieving excellence in our preventive maintenance work and will provide a comprehensive report on each system. In addition, MEDiSURG will remain in its ability to serve as a consultant and resource for your future technical or service requirements.

What Preventative Maintenance Includes

Preventative maintenance is the key to keeping your ophthalmic surgical systems reliable, safe, and efficient. At MEDiSURG, we follow a structured, detailed approach that not only addresses immediate performance but also extends equipment lifespan. Here are the steps included in our comprehensive preventative maintenance for phaco machine and vitrectomy systems:

• Visual inspection and cleaning: We start by thoroughly examining the entire system—exterior surfaces, tubing, connectors, filters, and optical paths—to remove dust, debris, or residue.
• Fluidics system flush and calibration: Irrigation and aspiration pathways are flushed, cleaned, and calibrated to confirm correct flow, pressure, and vacuum settings under controlled test conditions.
• Pump performance check and recalibration: Pumps (peristaltic, venturi, or diaphragm types) are tested for stability, accuracy, and responsiveness; adjustments or replacements are made if performance deviates from specs.
• Sensor diagnostics and replacement: All sensors (pressure, flow, temperature, vacuum) are verified for accuracy and linearity. Faulty or drifting units are replaced or recalibrated.
• Handpiece inspection, tuning, and maintenance: Ultrasonic handpieces are disassembled, inspected, cleaned, tuned, and tested to ensure proper vibration amplitude, coupling, and seal integrity.
• Software and firmware updates: We apply manufacturer-approved updates or patches, and then validate system modules to ensure error-free operation post-update.
• Electrical and cable integrity testing: Wiring, connectors, grounding, and internal circuitry are tested for continuity, insulation, and signal integrity.
• Leak and pressure integrity checks: All fluid or vacuum lines, seals, and connections are subjected to leak tests and pressure hold tests to confirm tightness under operational conditions.
• Functional simulation and stress testing: Systems are run through simulated surgical scenarios to stress fluidics, foot pedal response, system transitions, start/stop behavior, and error recovery.
• Safety system verification: Alarms, interlocks, and fail-safe features are tested to ensure each safety mechanism triggers properly under fault conditions.
• Documentation and reporting: A comprehensive report is generated covering baseline vs post-maintenance performance, parts replaced, adjustments made, and recommended future actions.
• Preventive part replacement: Based on usage history and wear projections, components with limited life (filters, seals, tubing, gaskets) are proactively swapped before failure.
• Customer handoff and training: After maintenance, we walk your team through changes, offer guidance on upcoming reminders, and address any operational or maintenance-practice questions.

Through this rigorous process, we help ensure your phaco and vitrectomy systems remain dependable and precise. Preventative maintenance for phaco machine and vitrectomy systems not only reduces costly downtime but also builds long-term confidence in your surgical equipment, allowing your team to focus fully on providing outstanding care to patients.

Why Professional Preventative Maintenance Matters

Professional preventative maintenance for phaco machine and vitrectomy systems is more than just routine servicing—it is a critical safeguard for the performance and longevity of your ophthalmic surgical systems. Phaco and vitrectomy equipment are highly sophisticated, with intricate fluidics, sensors, and electrical components that must operate flawlessly in every procedure.

When even minor issues go unnoticed, they can lead to sudden breakdowns, costly repairs, or even interruptions during surgery. Regular professional maintenance identifies these issues early, preventing them from escalating and disrupting patient care.

Another key reason preventative maintenance matters is accuracy. Systems that are not properly calibrated or cleaned can deliver inconsistent results, reducing surgical efficiency and creating unnecessary risks. Professional technicians follow structured protocols, including calibration, component testing, and system simulations, to restore equipment to precise operating standards. This attention to detail directly translates into safer, smoother, and more reliable surgeries.

Beyond immediate performance, preventative maintenance also protects your investment. By extending the life of critical systems and proactively replacing high-wear parts, professional servicing lowers the likelihood of unexpected expenses and maximizes the value of your equipment. In short, preventative maintenance gives your team peace of mind!

To get started with our professional preventative maintenance for phaco machine and vitrectomy systems, Contact our team at MEDiSurg today!